Returns & Exchanges
At Digifeel, we stand by the quality of our electronics and offer a 30-day return policy to ensure you are completely satisfied with your purchase. If your device isn't the perfect fit, we provide a streamlined process for returns and technical exchanges.
Initiate Your Request
Log into your Digifeel account and visit the 'Order History' section to select the item you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Device
Ensure the product is in its original packaging with all included accessories, manuals, and cables, and perform a factory reset to remove any personal data.
Secure Shipping
Affix the prepaid shipping label provided by our support team to your package and drop it off at any authorized carrier location within 7 days of your request.
Inspection and Refund
Once our technicians verify the device's condition, your refund or exchange will be processed within 3-5 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing